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Informing the volunteers about the insurance
  • Tell the volunteers the details of the relevant insurance policies (what is and isn't covered)
  • Be up front with new volunteers at the induction/ orientation phase. See Recruitment (Induction interviews)
  • Be clear about the limitations of the insurance and any other options that are available such as whether the organisations will cover the gap and other costs separately

Volunteers collecting seeds

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The Volunteer Coordinators Network (Natural Areas) Manual © 2004