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Definition of volunteering; model code of practice for organisations involving volunteers
The benefits of volunteering in environmental programs; In-kind monetary value of volunteering; Tasks performed by volunteers involved in environmental programs
The need for policies and operating procedures; Some examples of volunteer policies and procedures available on the Web
The vision for the environmental program; Examples of vision statements, goals and objectives
Establishing new work sites; Planning a site strategy or work plan; Monitoring the on-ground work
Finding out what volunteers need and what motivates them; Some examples of what volunteers need; Some examples of volunteer motivations; Rights of Volunteers; Volunteer burn out; Keeping volunteers motivated and retaining them; Some things you can do to help keep volunteers motivated and interested
Selection criteria for volunteers; Involving people with disabilities; Deciding when to recruit; Volunteer Job descriptions; Example Registration Form; Induction interviews; Volunteer agreements; Work permits for volunteers; Probationary periods; Handling volunteer grievances; Dismissing volunteers
Some example questions for a volunteer survey form; Volunteer Appraisals; What to do with the information from volunteer surveys and appraisals?
Financial resources: The budget; People resources: The staff co-ordinating and supervising the volunteers; External funding: grants and sponsorship; Corporate work days
Good record keeping; Confidentiality of a volunteer's personal information and photographs; Attendance records; Work reports; Accident reports
Working with the demographics; Some ways to promote the program; Example Press Release
Ways to keep staff and volunteers safe; Example of risks, hazards and safety measures associated with environmental programs; An example of a health and safety induction
Responsibilities for providing insurance; Insurance for volunteers working on public land; Insurance for Landcare volunteers working on private land; Reading the fine print of insurance policies; Informing volunteers; Keeping records
Establishing what is "appropriate supervision" ; Volunteers who work alone
Training for volunteers; Training for paid staff working with volunteers.
Publications; email networks; websites